Password Reset
Forgot your password? Reset it in under a minute.
The Flow
- Go to driftgrid.ai/login
- Click Forgot password? below the sign-in form
- Enter the email address on your DriftGrid account
- Check your inbox for a magic link from DriftGrid
- Click the link — it opens a form to set a new password
- Submit — you’ll be redirected home. Sign in with the new password
Magic links expire 60 minutes after they’re sent. Request a fresh one if yours has timed out.
Troubleshooting
Didn’t get the email?
- Check spam / promotions. DriftGrid sends from
noreply@driftgrid.ai— whitelist the domain if you find it filtered. - Wait 60 seconds. Delivery is near-instant but mail providers sometimes queue. If nothing arrives after a minute, request a new link.
- Confirm the email is the one you signed up with. The reset form silently ignores unknown addresses — if the email doesn’t match an account, no mail is sent. Try your other addresses.
Link says “expired” or “invalid”?
The link has a 60-minute TTL and is single-use. Request a new one from the login page.
Still stuck?
Email support@driftgrid.ai with the email address on your account and we’ll sort it out.
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